Support
Track My Parcel · Updated October 6, 2026
My parcel says “Not found yet”
New tracking numbers often take up to a day to appear in the carrier’s system. If it’s still not found after a few days, check the number for typos or ask the seller to confirm it.
I’m not getting notifications
Check that notifications for Track My Parcel are on in iPhone Settings, and in the app under Settings › Notifications.
Amazon numbers (TBA…)
Amazon shows its own numbers only in the Amazon app. If Amazon hands the parcel to another carrier, updates appear in Track My Parcel.
Subscriptions
Manage or cancel Track My Parcel Pro in Settings › Apple ID › Subscriptions. To restore a purchase on a new device, open Settings in the app and tap Restore purchases.